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I had to re install from the app store but now I don't get lives on that version I only get them through Facebook..any ideas on how to solve this?
THIS ISSUE IS NOT SOLVED. It is marked as solved, but it is not anywhere near being solved. It is pretty clear that King support has no intention of fixing the issue. After two years of people asking the question, no viable answer has been received. Since they switched to only allowing access to their games, forum and support via Facebook...nothing has worked properly. KingCare doesn't care at all. I've uninstalled all but 1 of their games, and I'm about to uninstall that, too. I never receive lives from over 300 friends I have on the King.com website. It's inexcusable at this point that they haven't reversed their horrible decision to align themselves with Facebook.
Its not the Facebook version I have issues with its the one I installed on my surface pro, it worked fine until I uninstalled due to a different issue. I get lives fine on Facebook just not on the one I installed from the app store. I did do the fix with pushing notifications etc but it didn't works. thanks for trying to help though, much appreciated
When you reinstalled did you reconnect to the same Facebook account?
There is a big thread here with a post from the moderators that might help you:
https://care.king.com/en/papa-pear-saga/i-m-not-receiving-my-messages-lives-from-friends
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
