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I am connected but keep getting above message
ok @smola1800
Did reinstalling the app fix the connection problem?
Unfortunately reinstalling the app does delete boosters because these items are saved only on device local storage.
If the problem was solved, please contact King Player Support directly from your Soda app and ask them to reinstate your lost purchased items.
Check out this guide for directions step by step: ๐๏ธ
How to contact Player Support from the game to report Purchase issues!
Started yesterday. In Florida. Uninstalled, then reinstalled, but lost purchased items.
Hello @smola1800 and welcome to Soda community!
Is this the message you see?
When did this issue start?
Which country are you playing from?
Thanks
No internet connection message. Cannot use my purchased items
Hi Soda fans! ๐ Some players have reported seeing a profile picture they didnโt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatโs happening? You may see a profile picture that isnโt yours You might not be able to change your avatar right now ๐ก Good to know: Thisโฆ
๐จ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! ๐ ๐ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andโฆ
