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connection issue

Willie1953
Willie1953 Posts: 32

Level 3
in Support

this is the error i am getting

connection.png

it is only happening when building a cake all other boosters are ok is this a known issue

Answers

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @Willie1953

    thanks for sharing. do you mind sharing your player ID number too?

    • player ID number. More infos here

    Thanks

  • Willie1953
    Willie1953 Posts: 32

    Level 3

    my player id is 14372765713 thanks in advance

  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hello @Willie1953 !

    Thanks for sharing! they looked into your game and it seems your game is not updated to the latest version so this may be the reason Bake a Cake is malfunctioning. Once the app is updated, the issue should be gone.

    Let me know how it goes🤗

  • Willie1953
    Willie1953 Posts: 32

    Level 3

    Updated to the latest the thing is before i updated i switched teams and it worked on the new team the maon differece in the two was the one that did not work was in a different format in that you had only 1 cake to bake you still got all the the same boosters minus the single slice of super sonic lollipop and the team i changed to had the 3 cakes to bake and that worked before i updated.

Hey! Would you like to give us your opinion?

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