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I have reached level 12340. I have not got my 45 levels and the cone is blocking the path. I have got to reinstall the game to move on and have lost all boosters. Help please
Thanks for your advice. Once I have reinstalled the game it moves on but the next time levels are released the same thing happens. I have tried force stop and playing other levels. I have a Galaxy Tab A8
Hello @jeanjeannie and welcome to Soda community!
Unfortunately reinstalling the app deletes all boosters. If you lost any purchased items you can contact King Player Support directly from your Soda app and ask for a refund. Read here for more infos.
Do you mean you still see 12.340 as latest level after reinstalling the app?
Is 1.252.3 the version of Soda app installed in your device?
Does your device have at least 2 GB of free storage?
What is the make and model of your device?
Did you try to help the game reconnect to the servers so the new levels are uploaded:
Let me know if this helps or not
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
