Welcome to the Candy Crush Soda Saga community!
Share news, updates, or anything Soda-related you'd love to chat about!
Get help for your Soda game here!
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
after the last update, I can't see advertisements to get help/boosters. and there won't be any more cake now for almost 1 week.
I have the same problem
Hello @Denise113313 @Jillbou @Jillio and welcome to Soda community!
I'm sorry to hear about this. Community forum is not able to handle compensations for missing rewards issues.
Please contact King Player Support directly from your Soda app if you play on Soda app downloaded from Microsoft Store and report you didn't receive rewards from events/features.
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subptopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.
----------------------------------------
If your replies are related to missing ADs feature, please refer to my answer above.
Thanks
They did, only to tell me if I changed my device I should go back to the old one and my boosters should be there. I haven't. I don't think it will be fixed at any time. Frustrating.
I am having the same problem. Has anyone responded to you when this will be fixed?
I can't either , hope they get this fix soon
I won two events and didn't get my boosters!! The first one was being on the top of the ladder, and the second one was winning the badge for the 3rd time. Cleared my cache, and refreshed the computer, nothing, no boosters!! I spent the last two days trying to get those and didn't receive anything :(
Hello @Vero9ca and welcome to Soda community!
Bake a Cake has not been removed from the game 🙂. Generally features and events may be temporarily missing. It can happen I'm afraid.
At the moment we also have the confirmation from Soda Studio, you may find the details in the link below:
Ads is a feature which is especially known to appear irregularly in the game and can be absent for a period of time before coming back again. Please read here for more infos
The (un)availability of a feature is on the Soda Studio's side and not the players, who can only make sure the game is up to date so not to miss out on any new feature available 🙂
