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My app deleted by accident I then re-download and my games are gone. I’ve played this for years
Welcome to Soda Community @TJM76
Oh no, I am so sorry to hear that! Have you saved your game using a King or Facebook account? If yes, you can retrieve your game with the same login details of your account (email address + password, or Facebook). Then click on played before? and enter your account details. You will be able to find your progress and your gold bars, but your boosters will be deleted as this is stored in your device's memory. If you have lost any purchased boosters that you have not yet used, please contact Player Support.
If you did not save your game, first create an account (find more info HERE ) and then contact Player Support. They can manually restore your progress.
How to contact Player Support:
If you play on a mobile device or Soda app you can contact them directly from your device.All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “technical and connection issues “
- Tap on “thanks for reaching out “
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find
Hope this helps.
Oh no! Had you signed up the game with an account? If so, you can just log back in and your progress will be restored ☺️
New here? Sign in or create an account to join the fun.
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
