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Updated CCS and lost all my bars!

Tasha_Blackwell
Tasha_Blackwell Posts: 1

Level 1
in Support

I have just updated the game, went to buy more lives and it says I have '0' !!!

I had at least 40! 

This isn't the first time the game has taken my bars or my lives unecessarily and I would now like my gold refunded please!

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Best Answer

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi,

    Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

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  • Burcu_Teomete
    Burcu_Teomete Posts: 4

    Level 1
    edited May 2015

    Hi,

    Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

    Dear Mark I have tried all the solutions people have tried to get back my lives that my friends sent to me in CANDY CRUSH SAGA. I have many lives that my friends sent and this week first I have realized that 15 of my lives lost suddenly and 2 min ago I have also lost 5 of them.I wrote king this problem however they just sent an automatic response saying to check the blogs for similar problem solutions. Nothing similar with mine but I tried to update my iphone and game application. I hadn't received any lives and 4 days after that I had lost 20 more lives which my friends sent. I know the exact live number it was ..20.Please help to me asap. I don't want to lose more of my lives.BestBurcu
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