Candy Crush Soda Saga

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Updated CCS and lost all my bars!

Tasha_Blackwell

I have just updated the game, went to buy more lives and it says I have '0' !!!

I had at least 40!

This isn't the first time the game has taken my bars or my lives unecessarily and I would now like my gold refunded please!

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Hi,

Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

All comments

Hi,
Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

Dear Mark I have tried all the solutions people have tried to get back my lives that my friends sent to me in CANDY CRUSH SAGA. I have many lives that my friends sent and this week first I have realized that 15 of my lives lost suddenly and 2 min ago I have also lost 5 of them.I wrote king this problem however they just sent an automatic response saying to check the blogs for similar problem solutions. Nothing similar with mine but I tried to update my iphone and game application. I hadn't received any lives and 4 days after that I had lost 20 more lives which my friends sent. I know the exact live number it was ..20.Please help to me asap. I don't want to lose more of my lives.BestBurcu

Hi,

Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

Accepted answers

Hi,

Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

All comments

Hi,

Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

Hi,
Sorry to hear you are having issues with Gold Bars. Please see the email we send you so we can help you. Thanks.

Dear Mark I have tried all the solutions people have tried to get back my lives that my friends sent to me in CANDY CRUSH SAGA. I have many lives that my friends sent and this week first I have realized that 15 of my lives lost suddenly and 2 min ago I have also lost 5 of them.I wrote king this problem however they just sent an automatic response saying to check the blogs for similar problem solutions. Nothing similar with mine but I tried to update my iphone and game application. I hadn't received any lives and 4 days after that I had lost 20 more lives which my friends sent. I know the exact live number it was ..20.Please help to me asap. I don't want to lose more of my lives.BestBurcu

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…