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I was playing on a tablet that broke. Do I lose all my progress? I played every day for almost 635 days or more
Thank you - very helpful.
Hello @Elizabet0488 and welcome to Soda community!
Do you mean your levels progress?
if you do, were you using a King account or Facebook account to save your progress?
If you were using an account then your progress can be retrieved again after you reinstall the app and log in to your account.
If you were not using any account then progress data have been permanently deleted but can be restored thanks to King Player Support.
After reinstalling the app, please create a King account or log in to your Facebook account.
then contact King Player Support and ask them to manually restore progress.
Boosters are items that cannot be saved on King servers like progress so they're deleted or lost every time the app is uninstalled or the device is changed. Please ask King Player Support for a replacement if you lost boosters or items that you purchased but not used
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Check out this guide for directions step by step: 👇️
How to contact Support from the game app to report Lost progress issues!
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if you mean daily bonus streak, this type of data is saved on the device local storage only and cannot be synced or transferred to another device.
Unfortunately it cannot be restored
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
