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My account was deleted by accident now they have me starting at 1:00 why can't I get to where my progression was
Hello @Sue9296 !
Just trying to understand the situation you're in 🙂
You've been playing Soda on your device without being logged to any account (email address+password) to save your progress, correct?
If no account was used, then yes, progress has been deleted because uninstalling deletes all data saved solely on your device.
You don't need worry though, you can still contact King Player Support directly from your Soda app and ask them to put you at the desired level.
Before doing that I advise you to first create an account (sign up with an email address and password, just like you did to create a community account to post your question in this forum) so your progress will be saved from now on on King servers too and can be retrieved, even after reinstalling the app, when you log back in to your account.
Then please contact King Player Support
Check out this guide for directions step by step: 👇️
How to contact Support from the game app to report Lost progress issues!
Did what answer my question there's nothing there!!!!
My Grandson was playing and accidentally completely deleted the app. So when I download the app again it had me start all over from level one when I was way way way way much bother than that! Now I don't know how to get back to where my progress was if you can help that would be awesome?!?!
My account was deleted and now it has me starting all over from the beginning. How can I get back to where I was in the game??
Hello @Sue9296 and welcome to Soda community!
What do you mean by deleted? How was it deleted?
Did you log out of your account?
Did you uninstall your Soda app?
Have you tried to log in to the correct account?
Did you select the delete account button in home and select again the "delete my account" option at the bottom of the page?
thanks
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Why am I playing from the beginning again? How do I get my old account back?
plus moyen de se connecter aux jeux candy pourquoi
De ce nu pot salva jocul pe alt dispozitiv?Ideal ar fi sa creați un buton și sa facem acest lucru simplu, fără sa ne mai trimiteți în CLOUD,FACEBOOK etc
When you have stars you can redeem for rewards on island ,the bubble doesnt come up so you can redeem them. I have 100 stars but no bubble to get to island . Uninstalled and reinstalled, reset my phone with no results.
varför får man aldrig mer än 7 guldtackor i tävlingen om avklarade nivåer ?
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