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I'm having isues getting into Candy Crush Soda today. Have attempted 3 times. Please help!

Melanie_Hutzell
Melanie_Hutzell Posts: 1

Level 1

Unable to get into Candy Crush Soda today.   Black screen but keeps "flashing" the board,  not long enoug for me to do anything.  Have lost 3 lives.  Logged out and back in, restarted my computer to allow it to clear "stuff" and still nothing.  Can you please help?

Answers

  • StuckInATree
    StuckInATree Posts: 4,755

    Logging out and restarting is never a bad idea but it won't clear anything, you'll need to remove all cache and cookies from your browser yourself. If that doesn't do the trick and you don't play in Chrome, I'd load up the game there to test it as Chrome has the latest version of Flash built into it. 

  • Lybbi
    Lybbi Posts: 7

    Level 2

    Logging out and restarting is never a bad idea but it won't clear anything, you'll need to remove all cache and cookies from your browser yourself. If that doesn't do the trick and you don't play in Chrome, I'd load up the game there to test it as Chrome has the latest version of Flash built into it. 

    GAME STILL NOT WORKING! Is there any time frame on this????? So far, Kings customer service SUX!

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