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Having trouble with Candy Crush Soda Saga

Freddy_Vermeulen
Freddy_Vermeulen Posts: 11

Level 2

The game start after the 100% bar the start button doesn't show. It is an Adobe flash player related issue every time I reinstall adobe flash player it starts okay. Till a couple of time I can do it again. Screenshot 

Answers

  • Crusher18
    Crusher18 Posts: 1,286

    Hi Freddy- Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com

    If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out:

    https://www.youtube.com/watch?v=OESCE4Jj2tU

    Let me know how you get on! :-)

  • Freddy_Vermeulen
    Freddy_Vermeulen Posts: 11

    Level 2

    Hi Freddy- Try the following, it should fix the problem for you. Firstly make sure you clear your cache, check that your Java version is up to date, you can check everything here: https://www.whatismybrowser.com

    If these steps do not work test the game in another browser such as Firefox or Chrome. King have made a really good video to help you troubleshoot these problems, check it out:

    https://www.youtube.com/watch?v=OESCE4Jj2tU

    Let me know how you get on! :-)

    Thx for the help did al that except the large amount of tabs could maybe give some problems. But didn't had it before. By the way I get the game started that is not the problem. The problem is I have to install flash every time.
  • Randle
    Randle Posts: 1,977

    Hey Freddy,

    If you use Google Chrome then you don´t need to worry about Flash; it always comes with the latest version of flash installed.

    I recently got Windows 10 but I still use Google Chrome as my default browser.

  • Freddy_Vermeulen
    Freddy_Vermeulen Posts: 11

    Level 2

    edited March 2016

    Hey Freddy,

    If you use Google Chrome then you don´t need to worry about Flash; it always comes with the latest version of flash installed.

    I recently got Windows 10 but I still use Google Chrome as my default browser.

    I use FireFox. Windows 10 and all with the latest update.I think, seen the answers, my question is not understandable enough. So I'll try again: Sometimes flash crashes okay no problem, restart the tab and you go on. Now comes the problem: after that Saga start till 100% but the start button doesn't show. All other tab programs, you name it, are functions okay. When this happens I reinstall flash and the problem is solved until flash crashes again.Thx for your reaction but it does not solve the problem.

Hey! Would you like to give us your opinion?