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Finished a fishing tournament in 3rd place but didn't receive any bonuses

I have just finished a fishing tournament on Candy Crush Soda Saga, and I came 3rd place. But, I didn't receive any bonuses as it said it would. The tournament has just disappeared and I have nothing now. Does anyone know what has happened?

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Accepted answers

All comments

Jaycob_Williams

I received my prize for 1st place I received 3 of each booster. Was hoping for some candy bars though.

3 of each? King of the hill is better, and much easier to get. Still, I'd be happy with anything, still nothing for my first place.

Jaycob_Williams

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Would be nice if we could see the scores. I was in fierce competition with another player (both of us around 3000+ fish, and had to go to bed with around 3 hours to go. Was really looking forward to seeing the final score this morning when I woke up...

Anzee_Lopez

Just so everybody knows I was in second place and I received my prize not too long ago automatically on my phone so I imagine they're slowly getting around to everybody

What was the prize?

Kris_Lawrence

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Cant take a screenshot because as soon as the timer hit zero it disappeared i was also in first place.

Solangelefebvre

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I also won first place with 1100 fish, but the only screen shot that I have is when I only had 800 something fish. I didn't think I would need a screenshot near the end. I know I won first though because the person that was in second for me only had 700 something fish and by the time I ran out of lives I had 1100. Really disappointed :'(

Karen_Crawford

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Honestly, how could this eve be a reply. Of course we cannotscreenshot. WOW... this is very very bad.

Karen_Crawford

Same thing happened to me. I was in 1st place with around 1950 fish. I'm so mad lol

haha yes I was behind you #2 you are good!!!!!!!!!!!! When I saw how far ahead of #3 I was I took a break. I played 301 over and over and over. Also, yes, no reward here either.

Matheus_Filipe

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I want know its, i finished at first place, and i win 9 booster candy, its that the prize? I did 2200 a litfle more, and just get that prize? Not fair.

WatchforWalkers

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

My boosters showed up when I logged into the game around 15 mins ago. Thanks!

Matheus_Filipe

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I dint have screenshot, u told for see this post, i did finishi and got 6 boost candy, irs that the first place win? I been playing a lot, not fair.

Audrey_Johnson

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

This comment box won't let me share a screen shot

Lleahey

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

No screenshot, considering the tournament ended, but I was in 1st place with 900 fish! No notifications or praises were awarded.

Garrettsever

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

https://onedrive.live.com/redir?resid=9EF2EFCDC3DBD261!669&authkey=!AFyiGnDxYRTXogo&v=3&ithint=photo,png

KBow22

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I don't have a screenshotel but I did place first with over 1600 fish and nothing happened.

WatchforWalkers

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I actually do have a screenshot but it is not allowing me to post it here. Can I email?

Garrettsever

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Screenshot:https://onedrive.live.com/redir?resid=9EF2EFCDC3DBD261!669&authkey=!AFyiGnDxYRTXogo&v=3&ithint=photo,png

Stephen

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I was in first place with over 500 fish and still haven't received my prize. I didn't take a screen grab as I assumed I wouldn't need one! Mark, are you fixing this for all the people who should have received prizes?

Anna_Crenwelge

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Yes, what do you do if you didn't take a screen shot because you didn't expect it to just disappear? And I don't know for certain what place I was in. I was in second, but there was 10 min left and I was close, so I kept playing. I only need like 20 more fish for 1st place....but I didn't check until after the timer ended and everything was gone.

Candycrush-2

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Also, as soon as it happened I emailed your customer care right away before coming on here and seeing everybody else was having the same issue. I've seen some people saying they got a few boosters as a prize. Looks like the majority of us didn't get anything. I played this game non stop because I had really competitive people in my tournament. I stayed in first placed for the last 30 mins of the game and blew everybody away. I would hope us 1st prize winners get more than a couple of boosters if that's what's being given out, like people are saying.

Candycrush-2

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I placed 1st and didn't win anything either. I didn't even get a congrats message. I had over 1900 fish.

Accepted answers

All comments

Kris_Lawrence

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Cant take a screenshot because as soon as the timer hit zero it disappeared i was also in first place.

Anzee_Lopez

Just so everybody knows I was in second place and I received my prize not too long ago automatically on my phone so I imagine they're slowly getting around to everybody

What was the prize?

Jaycob_Williams

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

Jaycob_Williams

I received my prize for 1st place I received 3 of each booster. Was hoping for some candy bars though.

3 of each? King of the hill is better, and much easier to get. Still, I'd be happy with anything, still nothing for my first place.

tabschott

I received my prize for 1st place I received 3 of each booster. Was hoping for some candy bars though.

3 of the shiny color balls, 3 of the brown color balls, 3 fish, 3 lollipops, 3 stripe lollipops and 3 of the hand thing. They are all boosters the 1st 3 you can click before entering the level the other 3 are used in the level.

Jonny_Penn

Hi,
Thank you for reporting this. We are currently investigating the issue.
Could you please take a screenshot of the winning screen in the campaign? Please post it here in a comment.
Thanks.
- Mark, Team King Care

I had over 2100 fish and no prize! I played all day long because the person behind me in second place kept getting too close to my score. All that "hard work" for nothing.

Jaycob_Williams

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Someone mentioned in the comments that their prize for first place was 3 of each type of booster. To get this would cost 114 gold bars. I feel this would be the least that would be fair, especially given the amount of time some of us invested, and the fact that we didn't even get to see the final scores.

Johnny_Ryall

I came second, and got nothing

Hello Renae, I have just compensated your account

Johnny_Ryall

Just checked, but have not received the gold bars for first place in the tournament.
http://s1077.photobucket.com/user/lee_carmichael1/media/Mobile%20Uploads/Screenshot_2016-05-05-16-59-51_zps3vueycbp.png.html

Hello Lee, I have just compensated your account

Matheus_Filipe

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I did not received the gold bars, yesterday i had delay.

Matheus_Filipe

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

And sure the prize for first place is 9 boosters? Please give us next time 24 hours of unlimited life. That its fair.

Jonny_Penn

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I didn't get any gold bars. I finished in first place with over 2100 fish

Karen_D.

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I'm trying to get my gold bars and I haven't been messaged. It really would be nice to get something for finishing 4th.

tabschott

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

My husband also plays and he didn't have the tournament offered on his. Is there anything that can be done about that?

KBow22

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I did not get anything either. And I too saw that someone said they got 3 of each booster ( 3 each of the shiny balls, colorful balls, fish, lolipops, striped lolipops, and hands). Why are some people receiving these rewards and some are only getting 61 bars?? I played a long time to get first place.

elexis21

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Same thing happened to me. I came in second place and did not receive anything either. So sad I spent all that time playing to get nothing. Will this issue be solved?

Karen_D.

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I left my comment as directed because I didn't get a message or gold bars. Still waiting for either the bars or message. Is this an April Fool's Day joke by King???

Karen_D.

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Still haven't received the gold bars. What information do you need so we can get them?

Brycemarketing

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

I still have not received anything.

Brycemarketing

Hello all,
I'm sorry that so many of you did not get your rewards for this promotion.
For every person that has posted/commented in this thread, I have now added 61 Gold Bars compensation to your game. If I did not have your game account details to do this I have sent you a private message (check your inbox in the top right corner/menu) so that I can get these details.
If you did not receive these Gold Bars then please comment directly below this post so that I can address this.
Kind regards,
Johnny
King Care Moderator
*UPDATE: 09/04/2016
Kimmy's Gone Fishing has just ended again this week and we have noticed that it can take some time for the rewards to be delivered to all of our players around the world.
If you have not received them then please try either restarting your device and opening the app again, or logging out and back into Facebook/Kingdom.
If after 24 hours you still do not see your rewards then please comment in this answer in order for us to be able to compensate you.
Johnny
King Care Moderator

Still have received nothing.

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