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🚨 Why can't I play on iOS11 anymore?

LoFiGummy
LoFiGummy Posts: 2,042 Community Manager
edited November 2023 in Support

Hey Soda Community!

We have some news about the game for players who use an iPhone 😊

 

🍏 The game is no longer supported on iOS 11 

That means that if your device uses iOS 11, you won’t be able to play any new levels, and you won’t receive any new features or events

Also, please be aware that without the latest version of the game, we can’t promise you’ll have the best game experience. We can’t guarantee that bugs and issues will be fixed for you since these will be resolved in new updates for the latest version of the game only.

You'll need to update your Operation System (OS) version to keep receiving the best support for your game

But before you do so — if you don’t have a King account, we recommend that you create one. This will ensure that all your hard-earned progress will not be lost but carried over when you update your operating system.


🍏 How do I check which iOS version I have?

  1. Go to your iPad or iPhone's home screen, then touch the "Settings" icon.
  2. From there, select "General."
  3. Next, tap "About." There you'll see all of the information about your device, including the OS version.

🍏 Update iOS on your Apple device:

  1. Go to Settings > General > Software Update.
  2. Tap Automatic Updates, then turn on Download iOS Updates.
  3. Turn on Install iOS Updates. Your device will automatically update to the latest version of iOS or iPad OS. Some updates might need to be installed manually.

That's it! If you have any question on this, please post them here below 👇️

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