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I recently have had all info from old computer put on new one
Hello @candy_queen13 and welcome to Soda community!
1) Did you save your progress with an account (King account or Facebook account) and have stable internet connection when you used your old phone to play Soda?
If yes, then your progress has been saved on King servers. Please use the same account credentials when you log in on Facebook or Soda app downloaded on your new device and you'll be able to find all your levels again.
More infos here:
Have you lost your levels? A guide on how to keep your game saved!
2) If you were not using any account on your old device and you can't create one, then progress has been saved solely on old device local storage. King servers have no records of your progress which means you're not able to retrieve it on different devices.
Please create a King account on Soda app downloaded on your new device and contact King Player Support to ask them to manually restore progress for you.
Check out this guide for directions step by step: ποΈ
How to contact Support from the game app to report Lost progress issues!
How to find your user ID on Soda app: here
How to find your user ID on Facebook site: here
Good luck π
Welcome to Soda Community @candy_queen13
Do you use the same login details from your account on your old computer? Have you installed the game app through Microsoft Store?
If you have your game saved to your old computer and you log in with the same account you should find your progress and gold bars. Boosters, however, are stored in your old device's memory and cannot be transferred.
Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦
