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Rewards started over

Genglert
Genglert Posts: 1 Newbie
in Support

I was on a Day 76 of rewards and haven't missed a day.  Today I was setback to Day 1. Is there a way to fix it?

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Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager

    Hi Genglert,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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  • Heather_Antell
    Heather_Antell Posts: 1 Newbie

    Hi Genglert,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    I just had this same problem...got to day 50 last night (I'm pretty sure it was day 50) and I just went on however I'm back to day 1.
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