Candy Crush Soda Saga

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I lost all my levels and my game reset back to the beginning...how do I get my game back?

Tracie_Solum

I lost all my levels and my game reset back to the beginning...how do I get my game back?

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Cezdiamond

I had the same problem. Went back to start now just keeps locking up and closing.

Hi Dave- I will send you a message too.

Dave_Gramke

I had the same problem. Went back to start now just keeps locking up and closing.

Cezdiamond

Hi Cherie- Thanks for posting on King Care. I am really sorry that you are experiencing a problem. I have sent you a private message, also :-)

Thanks!

Cherie-2

I have this situation as well. How can I get assistance with this issue?

John_J._Agnelli

Hi Tracie- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)

I have same issue - help!

Cezdiamond

Hi Tracie- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.

Have a lovely week! :-)

Accepted answers

All comments

Cezdiamond

Have a lovely week! :-)

John_J._Agnelli

Hi Tracie- Thanks for posting on King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
Have a lovely week! :-)

I have same issue - help!

Cherie-2

I have this situation as well. How can I get assistance with this issue?

Cezdiamond

Hi Cherie- Thanks for posting on King Care. I am really sorry that you are experiencing a problem. I have sent you a private message, also :-)

Thanks!

Dave_Gramke

I had the same problem. Went back to start now just keeps locking up and closing.

Cezdiamond

I had the same problem. Went back to start now just keeps locking up and closing.

Hi Dave- I will send you a message too.

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🔧 Wrong profile picture in Candy Crush Soda Saga (Being Investigated)
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…