Was on level did upgrade now it's back to the beginning

Shirley_Lawson · March 2017

i was on level 496 did an upgrade for the game and it took me back to level 1. I have been playing this game for years and I'm really frustrated that my game is gone. I want my game back

StuckInATree · March 2017

As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

Shirley_Lawson · March 2017

As long as you actively connected your game to either Facebook or Kingdom previously, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up.

No it didn't go back after being connected to Facebook. When I disconnect and then connect again it goes to level 1

Was on level did upgrade now it's back to the beginning

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