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I finished the activity the candy huntand i wad on the first place but when the activity ends i did not get the prize? I played several hours to be the no. 1 but i did not get the rewardđ˘
Please help me.
Welcome to Soda Community @Agotsky
Do you mean you didnât receive the prize from Kimmyâs Candy Hunt? Have you tried troubleshooting?đ
provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataâď¸)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If that doesnât give you the rewards, please contact King Player Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device:
Choose topic âevents or features issuesâ, subtopic â I didnât receive my rewardâ
If you don't play via the app, use đ this link and select the topic/subtopic as described above and donât forget to mention your Game ID, đ here  is how to find.
Hi Soda fans! đ Some players have reported seeing a profile picture they didnât choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatâs happening? You may see a profile picture that isnât yours You might not be able to change your avatar right now đĄ Good to know: ThisâŚ
đ¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! đ đ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andâŚ
