candy crush soda on Facebook is not counting my progress

Jesika · June 2017

I started to play on phone and that shows i am at level 140, but when i started to play on computer at home, it took me back to level 7. Disappointed, but started to play again from beginning. I won several levels, but next day it took me back to level 7 again.

Johnny_Ryall · June 2017

Hello,

Could you please follow the steps here to help synchronize the game:

https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

Let me know if this helps to match your progress.

Kind regards,

Johnny

Jesika · June 2017

Hello,
Could you please follow the steps here to help synchronize the game:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
Let me know if this helps to match your progress.
Kind regards,
Johnny

my phone is counting my progress, but my computer is not

Jesika · June 2017

Hello,
Could you please follow the steps here to help synchronize the game:
https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
Let me know if this helps to match your progress.
Kind regards,
Johnny

the problem isn't with my Facebook account. my phone works fine. it's on Facebook that is stuck on level 7. on phone i am 157

candy crush soda on Facebook is not counting my progress

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