Candy Crush Soda Saga

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Candy Crush Soda Saga

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Why don't I ever receive my unlimited lives when I purchase packages that include them?

Every time I purchase a package that includes unlimited lives, such as with the Spooky Sale now running, I never receive the unlimited lives. This has happened 4 times in the past. The latest was with the current Spooky Sale. Also, when I swap candies toward the bottom of the game screen, the entire screen scrolls to the bottom and further swaps I make are slow.

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Tony_Mc

This just happened to me too for the THIRD time. I'm quite annoyed that I see this as a consistent problem over a number of years. What can be done to provide me with (at least the 2 but up to 6) hours of unlimited lives a promised?

Hi Stephanie Gee, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team

Stephanie_Gee

This just happened to me too for the THIRD time. I'm quite annoyed that I see this as a consistent problem over a number of years. What can be done to provide me with (at least the 2 but up to 6) hours of unlimited lives a promised?

Tony_Mc

Hi Jighm Brown,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great Sunday,

Tony - King Care Team

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Accepted answers

All comments

Tony_Mc

Hi Jighm Brown,

Thank you for posting this here on King Care.

I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

Kindest regards and have a great Sunday,

Tony - King Care Team

Stephanie_Gee

Tony_Mc

This just happened to me too for the THIRD time. I'm quite annoyed that I see this as a consistent problem over a number of years. What can be done to provide me with (at least the 2 but up to 6) hours of unlimited lives a promised?

what is the highest level achieved in candy crush soda saga?
i am at level 10300. is there anyone higher than me?
The bubblegum troll is casuing trouble
it’s genuinely annoying me how i keep failing these levels because i cant use any gold bars fix this!!!!!!!!!!!!!
Why I can't edit my profile?
I returned playing the game after some while, but I've noticed that I can't edit my profile. Not sure why it shows United Kingdom either. I was in Israel when I've installed the game, now I'm in India. It looks like this:
WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?

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Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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