I cant conecting internet ,and say we detected connection issue

I have this problem for almost a week now, there is nothing wrong with my wifi connection, I can play candy crush Friends with no problem. I have not been getting any rewards for almost a week now, I keep thinking it will be sorted soon. I can continue to play any level, but that’s all I can do. I can’t bake cake, can’t do shipmate, can’t play 4 in a roll. On Friday, when I played the new levels, I did not get any rewards for the wonderballs either. Even though I could still continue with the game. I tried logging out and log back in, power off, clear the cache, my software is up to date too.

Dear @Yosca , thank you very much for your reply, I have done what you suggested, more then once. I did not contact the support team this time because past experience tells me they would ask me to do what you suggested . In fact, I contacted them a while back for another problem,( my boosters have become invisible ) they asked me to do what you suggested , clear the cache, log off, log back in, power off, etc etc. it did not solve the problem, I just continue to play the game with invisible boosters. Then suddenly, 2 days ago, my boosters have become visible in one of my devices, today, the boosters in my other 2 devices become visible . Therefore, I will just wait and see, as long as I can still play my game, I am happy about it even though I can’t play 4 in a roll, bake a cake, shipmate , rescue buddies and can’t talk to my team in chat.

Anyway, thank you very much Yosca, much appreciated for your response.

@Yosca , I have 3 devices, the connection problem appear in all three of my devices, ( Apple ios) I have an Android ( Samsung galaxy tablet) I hardly use it. It is so old that it needs a lot of update. If my problem don't get sorted , I may try to update it if I can.