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im in level 1395 but evry time i open the game it opens in level 1286, how can i fix this?

GalitRothem
GalitRothem Posts: 1 Newbie

im in level 1395 but evry time i open the game it opens in level 1286, how can i fix this?

Answers

  • QueenB
    QueenB Posts: 14,893 Community Manager

    Yes you can :)

    You need to play the level your picture is on and once passed, let the game move your picture on to the next level on it's own and see if that helps. You might have to close the game app and restart it so that the app opens on your current level.

    Hope this does the trick!

    /QueenB

  • Kurle_Stanislas
    Kurle_Stanislas Posts: 1 Newbie

    Why does soda crush keep taking me to 705

  • QueenB
    QueenB Posts: 14,893 Community Manager

    East fix :)

    You need to clear the cache on your Google Play Store. Give these steps a try:

    1) Go to apps and find the app called 'Settings'

    2) Locate the menu called 'Apps'

    3) Scroll down till you find the 'Google Play Store'

    4) From here click on 'Clear data' then clear cache. Please notice that you will get a warning when clicking the 'Clear data' button - not to worry, it's just a reset.

    5) Reboot mobile and you should now be able to install the game.

    If this does not help, as a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/ Kingdom at this stage will be lost.

    However, all the progress that is currently saved on Facebook/Kingdom can easily be retrieved, once you have reconnected the device successfully). Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.

    This should do the trick :)

    /QueenB

  • Lisa_G-3
    Lisa_G-3 Posts: 4 Newbie

    East fix :)

    You need to clear the cache on your Google Play Store. Give these steps a try:

    1) Go to apps and find the app called 'Settings'

    2) Locate the menu called 'Apps'

    3) Scroll down till you find the 'Google Play Store'

    4) From here click on 'Clear data' then clear cache. Please notice that you will get a warning when clicking the 'Clear data' button - not to worry, it's just a reset.

    5) Reboot mobile and you should now be able to install the game.

    If this does not help, as a last resort, try re-installing the game, it usually fixes most issues (please note that any progress on the mobile device that has not been synchronized with Facebook/ Kingdom at this stage will be lost.

    However, all the progress that is currently saved on Facebook/Kingdom can easily be retrieved, once you have reconnected the device successfully). Regrettably, you will lose any saved boosters and messages. I would recommend using these up before re-installing, if possible.

    This should do the trick :)

    /QueenB

    Im on 1726 and every time I start the game it takes me to level 1! I don't use Google Play, I am playing on my MacBook. It's a PITA to have to scroll through the entire game board to get to my level!

Hey! Would you like to give us your opinion?