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When will the progress reset bug be fixed?

Christina_Dancer
Christina_Dancer Posts: 25 Level 2
in Support

So sad. I logged in one day and was at day 39. The very next day, I'm back at 1.

This means it will be over a month before I can play the game again.

Also, when will King Care start treating us like people?

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,547 Pet Rescue Moderator

    Hi Christina, 

    backwards first. Why is King care not treating you like people?

    I assure you that players are very important. Moderators pop in here and there but us community superstars can be found everywhere and  we are just players! King care is a community based forum, here to help with or escalate problems :)

    Is it the daily log in calendar? The studio ARE aware of this and send their biggest apologies. They are trying to fix it but its taking a little longer than they planned. 

    Keep checking for updates and as soon as they manage to squash the bugs, they will release a fix :)

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  • Lady_Choo
    Lady_Choo Posts: 25,547 Pet Rescue Moderator

    Hey, I have Answered but its sat in moderation :( It should be released Monday. I am so sorry for the delay. The spam filters are over working and blocking anything with a link or trigger words. 

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  • Christina_Dancer
    Christina_Dancer Posts: 25 Level 2

    Hi Christina, 

    backwards first. Why is King care not treating you like people?

    I assure you that players are very important. Moderators pop in here and there but us community superstars can be found everywhere and  we are just players! King care is a community based forum, here to help with or escalate problems :)

    Is it the daily log in calendar? The studio ARE aware of this and send their biggest apologies. They are trying to fix it but its taking a little longer than they planned. 

    Keep checking for updates and as soon as they manage to squash the bugs, they will release a fix :)

    The dehumanizing "I Am Not A Robot" check. That is how King Care is not treating me like a person. I have already had to go through 120 steps to be assured that I am not a robot with all the associated sites connected to king care to be hit by yet another one is insulting and degrading.Especially considering it weeds out the sight impaired.
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