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how to restore all the level progress in Candy Crush Soda Saga. I was not connected to facebook.

rara-3
rara-3 Posts: 9

Level 2

Please help me! I was planning to save my progress so I created a Facebook to syn it and lost all my previous progress. I don't think I have an email registered before. Don't remember. Was on level 975 with a massive amount of boosters and now everything is gone. 

Best Answer

  • Lady_Choo
    Lady_Choo Posts: 25,844
    Answer ✓

    Hi rara, 

    There isn't anything we can do about the boosters as they are saved to your device not the game. However more importantly, I am going to pass this on to one of our moderators who can help you get back on track with your progress. She will be back in the office tomorrow so look out for a message from her :)

Answers

  • Lady_Choo
    Lady_Choo Posts: 25,844
    Answer ✓

    Hi rara, 

    There isn't anything we can do about the boosters as they are saved to your device not the game. However more importantly, I am going to pass this on to one of our moderators who can help you get back on track with your progress. She will be back in the office tomorrow so look out for a message from her :)

  • Cezdiamond
    Cezdiamond Posts: 6,498

    @Chicken Slayer thanks for passing on :-) 

    @Rara Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Please create an account and link it with your email, either Facebook or the Kingdom as I will need this to find your account.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • rara-3
    rara-3 Posts: 9

    Level 2

    @Chicken Slayer thanks for passing on :-) 

    @Rara Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Please create an account and link it with your email, either Facebook or the Kingdom as I will need this to find your account.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Ok . Thank you.
  • rara-3
    rara-3 Posts: 9

    Level 2

    Hi rara, 

    There isn't anything we can do about the boosters as they are saved to your device not the game. However more importantly, I am going to pass this on to one of our moderators who can help you get back on track with your progress. She will be back in the office tomorrow so look out for a message from her :)

    Hi Chicken Slayer.Thank you for helping me.
  • avdhoot
    avdhoot Posts: 3

    Level 1

    rara-3 said:

    @Chicken Slayer thanks for passing on :-) 

    @Rara Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Please create an account and link it with your email, either Facebook or the Kingdom as I will need this to find your account.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Ok . Thank you.
    rara-3 said:

    @Chicken Slayer thanks for passing on :-) 

    @Rara Let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. Please create an account and link it with your email, either Facebook or the Kingdom as I will need this to find your account.

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Ok . Thank you.
    I have the same problem 

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