Candy Crush Soda Saga

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Why am I stuck with 96hours until new quest arrives?

For several weeks now, I do not have new quests. It says 96 hours till new quests. But the time doesn't count down at all. Updating the app hasn't helped either.

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Accepted answers

All comments

Tracy_Chan

Hi Jenn,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Dear Mark, can u send me as well? I’m suffering as well. I can’t delete to reinstall the game. I earn and save a lot of tools for a long time. Pls help. Pls

Sunderland_Kay

Mine has been like this for about month now.

I've tried the time zone thing and hat hasn't worked

Need_help

Hi Jenn,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Send me the same message please Mark - this King problem is occurring on my table

lrrr_of_OPI8

I fixed the same bug/problem by going into my phone's time and date settings and changing my time zone. You can change the time back afterwards.

I hope this helps

Greyness_England

Send me the same please Mark - this King problem is occurring on my game now!

MarkHawk

Hi Jenn,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Jenn_Lupe

Combo, that did not work.

Wunderbaum

Hi Jenn,

Do you have the game connected to Facebook? If yes then try playing and completing a level there. Once completed the updated progress should sync back to your mobile device and reset the timer.

Cheers :-)

Accepted answers

All comments

Wunderbaum

Hi Jenn,

Do you have the game connected to Facebook? If yes then try playing and completing a level there. Once completed the updated progress should sync back to your mobile device and reset the timer.

Cheers :-)

Jenn_Lupe

Combo, that did not work.

MarkHawk

Hi Jenn,

Kind regards,

- Mark, Team King Care

Greyness_England

Send me the same please Mark - this King problem is occurring on my game now!

lrrr_of_OPI8

I fixed the same bug/problem by going into my phone's time and date settings and changing my time zone. You can change the time back afterwards.

I hope this helps

Need_help

Hi Jenn,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Send me the same message please Mark - this King problem is occurring on my table

Sunderland_Kay

Mine has been like this for about month now.

I've tried the time zone thing and hat hasn't worked

Tracy_Chan

Hi Jenn,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Dear Mark, can u send me as well? I’m suffering as well. I can’t delete to reinstall the game. I earn and save a lot of tools for a long time. Pls help. Pls

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