Candy Crush Soda Saga

Maggie-17 · December 2023

Back in November I sent the tech support a notice of my problem. I have lost my team (Left hand corner) as well as All participants on the screen. I cannot even join another team. I have pictures.

CCS.jpg

ccs2.jpg

Can anyone help me

ThiagoOfficial · December 2023

You talk about this ?

Maggie-17 · December 2023

I don't even get this message

ThiagoOfficial · December 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2917198#Comment_2917198

Try update the game.

Maggie-17 · December 2023

how do i do that?

ThiagoOfficial · December 2023

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2917205#Comment_2917205

go to app store/play store
search candy crush soda with the search bar
click on candy crush soda
click on "updat"

Maggie-17 · December 2023

Thank you, I sincerely appreciate your help. I have followed your instructions, however there is NO UPDATE. I play on a desk top.

BettinaRick · January 1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2917227#Comment_2917227

Oh are you playing via Facebook too as well as I am (when done on my Windows Application) ? There are no boosters, no teams, no help or rewards there - so this game is just a waste and not fun to play !

Maggie-17 · January 1

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2917991#Comment_2917991

Yes on my desk top via facebook. There is no help for us. I have been trying since early November. At one time I did have a team, receive lives and was able to see other players but now my screen looks bare. Nothing they have suggested has helped. I have attached. This happened once before and they fixed it. WHATS GOING ON WITH THEM!!!

ccs2.jpg

simplyP · January 1

Facebook? What is that? Just joking 🤪

You are right. There isn’t much help for that platform. There are multiple options to play on PC. Best (I think) is to download an app from windows store. Another option is to play from king.com website.

Maggie-17 · January 1

Thanks for your comments. I tried to play on King.com, however I have to start all over again. Happy New Year.

Candy Crush Soda Saga

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