(Resolved) 🛑 Ongoing issue with Kimmy's Arcade

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2930570#Comment_2930570

Thank you, @Yosca. I have two devices and don't have it on either, whatever I do. I had assumed that it was one of those things that was not available to everyone, as I had been playing the game for a long time before Kimmy's Arcade appeared - and disappeared just as quickly.

Kimmy's Arcade came back last night !

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2929383#Comment_2929383

Hi @CassD

As far as I know, Kimmy's Arcade hasn't been replaced by anything else. However, as you probably know, features are not a permanent part of the game. So it could be that you just happened to end up in a group that doesn't have Kimmy's Arcade 😔.

We do not know which players are placed in certain groups. It could also be due to a specific device 🤷‍♀️. I use an iOS and an Android device, and I sometimes notice that Android has a certain thing faster than iOS. But I also sometimes have certain features later than others 😅. For example the Shuffler. Many players had the Shuffler and were able to try it out, but I didn't get it until much later in my game without trying for free.

Furthermore, whether you use a King or Facebook account can make a difference. We know that when you use a Facebook account, you have fewer challenges/features than with a King account. This has to do with Facebook not supporting everything.

If you have another device (not too old or the game won't run properly) you could try it out to see if there is a difference in features. It is also important to have at least 2GB of free memory storage.

Hi @Yosca. I lost Kimmy's Arcade from my game a long time ago and had forgotten about it until this issue arose. Was it replaced by something else in some games?

Thanks @Yosca !

Hello @moemassy

Sorry about this! I had the same experience and lost my free game because of it. You can find any updates in the main thread: 👉 Ongoing issue with Kimmy’s Arcade

We are sorry for the inconvenience.

Welcome to Soda Community @ireneg33

Sorry about this! I had the same experience and lost my free game because of it. You can find any updates in the main thread: Ongoing issue with Kimmy’s Arcade

We are sorry for the inconvenience.

Kimmie

https://community.king.com/en/candy-crush-soda-saga/discussion/431774/ongoing-issue-with-kimmys-arcade

How Come and the Kenny arcade. It keeps kicking me out.

moemassy

Same thing happened to me and I used my golden bars and it crashed yesterday. Now today kimmys arcade isn’t even there! Has this issue been resolved for anyone?

DanishWolf

Yes, big issues with Kimmy's Arcade. Worse than usual in the past day. I lost 24 gold bars, trying to play. Out of 10 attempts, 6 of them crashed and closed down. That's a new record of 60%.

Last week's Kimmy Arcade I lost 32 gold bars, with around 20-25% of the games crashing.

teeweiping

Me too.

Welcome to Soda Community @crt4ever

I had the same experience and lost my free game because of it. It has already been reported to CM.

Thank you for reporting.

Hello @Cheyren @PaulaB1

I had the same experience and lost my free game because of it. It has already been reported to CM.

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2923024#Comment_2923024

Hello @DeeDee5 @katiemarts @rowdymills18

I have the same experience and lost my free game because of it. It has already been reported to CM.

DeeDee5

Exactly the same experience that I have lost coines and just been thrown out to the main picture of the game. So annoying.

rowdymills18

Same here. King already raised the prices just to play the arcade. Now, the game will start. Can't even get through the first round . It freezes and takes you back to your phone menu.

katiemarts

I am having the same issue.

Comments

jimijimcat

LoFiGummy

If it doesn't please let us know!

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2930570#Comment_2930570

Kimmy's Arcade came back last night !

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2929383#Comment_2929383

Hi @CassD

Hi @Yosca. I lost Kimmy's Arcade from my game a long time ago and had forgotten about it until this issue arose. Was it replaced by something else in some games?

Thanks @Yosca !

Hello @moemassy

Sorry about this! I had the same experience and lost my free game because of it. You can find any updates in the main thread: 👉 Ongoing issue with Kimmy’s Arcade

We are sorry for the inconvenience.

Welcome to Soda Community @ireneg33

Sorry about this! I had the same experience and lost my free game because of it. You can find any updates in the main thread: Ongoing issue with Kimmy’s Arcade

We are sorry for the inconvenience.

Kimmie

https://community.king.com/en/candy-crush-soda-saga/discussion/431774/ongoing-issue-with-kimmys-arcade

How Come and the Kenny arcade. It keeps kicking me out.

moemassy

Same thing happened to me and I used my golden bars and it crashed yesterday. Now today kimmys arcade isn’t even there! Has this issue been resolved for anyone?

DanishWolf

Yes, big issues with Kimmy's Arcade. Worse than usual in the past day. I lost 24 gold bars, trying to play. Out of 10 attempts, 6 of them crashed and closed down. That's a new record of 60%.

Last week's Kimmy Arcade I lost 32 gold bars, with around 20-25% of the games crashing.

teeweiping

Me too.

Welcome to Soda Community @crt4ever

I had the same experience and lost my free game because of it. It has already been reported to CM.

Thank you for reporting.

Hello @Cheyren @PaulaB1

I had the same experience and lost my free game because of it. It has already been reported to CM.