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Cheated out of 2 $12.99 purchases

I have written twice requesting they give me the 2 pitches or refund the 2 purchases and no response am getting very upset that I can’t get this resolved! Any suggestions on how I can get King to correct their error? I am not playing this game again until I can get this issue resolved!!!!

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Yosca

Welcome to Soda Community @JanJohnson68

How did you contact King Player Support? If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

- Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find

Or you can visit the guide below (just click/tap on the green words) how to get a refund 👇

👉 Problems with your purchase

Hope this helps! 🍀

simplyP

We here at community don’t deal with purchases. Here is a link with more info on how to resolve your issue….

https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase

Welcome! 👋

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