Candy Crush Soda Saga

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Your billing system is messed up

I need someone to take the time to look back through the purchases I have made in the past two weeks and the prices that I’ve actually been charged versus the price of the package that I purchased you have charged me $200 more than I have spent in this past two weeks and I every time I try, I think you have fixed it and you have not. I need that money back, I can prove my side with an email and a print out from my bank and I also know that you can look and see every purchase that I’ve made in my my history so between the two of us we should be able to find a way to get my money back

Dana Davis

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Yosca

Welcome to Soda Community @dldavis62

I am very sorry to hear this! Please visit the Help center thread below for more explanation:

👉 My purchases

Or you can contact King Player Support! Unfortunately we cannot handle purchase issues in the Community, due to personal information, but Player Support can. If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:

- Tap on the blue gear

- Tap on the ? mark

- Tap on “My Purchases“

- Choose and tap on a topic that is closest to your question/issue

- Scroll down to the bottom and tap on "Contact Us"

If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find it

Good luck! 🍀

Welcome! 👋

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