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Accidental purchase
Answers
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Hi Almrdh,
Thanks for posting here in the community. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here:
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
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Hello @abbyg3546 Hearty Welcome to our friendly King Community 🤗
I am very sorry to hear that you made an accidental purchase!! This King Community does not deal with the Purchase issues as the query includes your personal details!
Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact
** While filling out, enter the TOPIC as "Problems with Purchase" ---> and SUB-TOPIC as "Accidental Purchase" ---> Explain briefly about the issue and Submit the form.
NOTE: Along with above details, make sure to enter the Game Name correctly!
After sending the complaint, you will be receiving an automated email as acknowledgement. If you have not heard from them within 3 days, send a reply to that automated email you have received.
Hoping for the Best! Have a great day/evening and a wonderful rest of the week 🍬
