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Answers

  • Xarly
    Xarly Posts: 2,509
    Hi all,

    Just make sure you have the game up to date. We are still monitoring your feedback but the fix should have been implemented. That doesn't mean that the issue is not reproducing again, but it's unlikely. In the event that this is the case, please, by all means, come here and let us know. We will investigate, as always.

    Cheers and thank you all for your feedback (whether it is that it's not yet working for you or to just come and let the others know that it works well now).

    Xarly
  • exiugirl
    exiugirl Posts: 38

    Level 3

    Checked for updates on IOS.  No updates since Nov 27 in updates in App Store.  I’ve done all the recommended cache clearing and restarts. 
    Still frozen. Hate to be repetitive but you did ask us to let you know. 
  • blueisme
    blueisme Posts: 9

    Level 2

    Frozen out!!! Still happening!!!
  • In my case, App version on Android went from 1.128.2 to 1.129.2 - so that you may check your own version. As far as I can tell, the issue is completely fixed in this version (running for the 5th throne right now).
  • Yosca
    Yosca Posts: 17,878
    exiugirl said:
    Checked for updates on IOS.  No updates since Nov 27 in updates in App Store.  I’ve done all the recommended cache clearing and restarts. 
    Still frozen. Hate to be repetitive but you did ask us to let you know. 
    Me too. Have an ipad and latest update Nov 27.
  • joasia7721
    joasia7721 Posts: 11

    Level 2

    My update was today I will let you know what's going on
  • Yosca
    Yosca Posts: 17,878
    edited December 2018
    Could it be that the update for IOS comes later?

    Checked it out, latest version CCS on IOS is 1.128.2
  • Steve_Epstein
    Steve_Epstein Posts: 76

    Level 3

    I will agree with Blueisme.  My challenge froze after two attempts today.  I have completed the most recent update.
  • MammaG
    MammaG Posts: 5

    Level 2

    My BGH still doesn’t appear for me! Why? 😢
  • Carole_McSherry
    Carole_McSherry Posts: 20

    Level 3

    Worked yesterday but not working again today.....freezing on that candy reward machine!!!  I did shut my pc down for 10 min and tried again but no luck with that.....
This discussion has been closed.

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