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I just won the Champion's Prize (3/3) but when I hit Collect nothing happened, none of the prizes came to me. How do I claim them?
Welcome to Soda Community @Gibbo666
I am sorry this happened. Did you try to log out, clear cache, check for updates and log back in?
If you still don’t receive the rewards, please contact King Player Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device:
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Select the same topic/subtopic. Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find it.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Hope this helps
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
