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Why does candy soda always kick you out of a game it takes you to your Home Screen and it’s always when your just about to complete the level it’s driving me crazy!🤯🤯
Hello @shellb1 and welcome to Soda community!
Let's try to find out what's going on🙂
What is the make and model of your device please?
What is the latest version of software installed in your device? (Eg, Android 13, iOS 17 etc)
Does your device have at least 2 GB of free storage?
What is the latest version of Soda app installed in your device?
what is your player ID number? Here's how to retrieve it
thanks
Hello @shellb1 welcome to Soda Community
You could try troubleshoot, since this could remedy most issues: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 10 seconds - restart your device - check for game and device updates - log back into the game - (re)play some levels. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Hope this helps.
Oh ok
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
