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Started me over on Day 1 of playing

GinnyF43
GinnyF43 Posts: 2

Level 1

edited February 2019 in Support
Started me back at day 1 log in I know I played yesterday I was off of work .

Answers

  • Pamela_Simmons
    Pamela_Simmons Posts: 2

    Level 1

    Same issue here...was nearing 60 days in a row...which I would not care too much about but it was the day I started...had not missed a day and it was cool to be able to see when i started playing...I can never get that back unless they find a way to restore it for us
  • GinnyF43
    GinnyF43 Posts: 2

    Level 1

    This is actually the second time this has happened I log in every single day sometimes not till later in the evening but it is daily .
  • heidibrekke
    heidibrekke Posts: 1

    Level 1

    I was on like 300 days and it started me over on day one..this is the second time..why does this happen
  • Same here 😩😬
  • Me too. I tried to email support but got the “please give us further details” response. There really aren’t further details, except that I have also had my daily calendar stuck on days 4 and 6 for weeks (no joke) since I got reset back from day 59. It’s like my reward calendar won’t advance anymore. It wouldn’t bug me so much except now that they alternate with bigger rewards on different days. 
  • oody12
    oody12 Posts: 1

    Level 1

    Mine just reset yesterday and I had over 250 days.  I want it set back.  Have they answered anyone or helped in any way? 
  • QueenMia
    QueenMia Posts: 12,979
    Hi guys and welcome to the Community :)

    My guess is that you're talking about Candy Crush Soda? You're in the Candy Crush Friends community, so I'm going to move this conversation to Soda so other players can chip in and see the information as well :)

    Please note that  we had to reset all progress on your Daily Login Calendar with the latest update (v.133) - Check here for more info.

    We apologise for the inconveniences that this might cause.
  • Hi! I was talking about Candy Crush Friends. But it doesn't change anything! Ty!
  • And Alpha Betty Saga  =)

Hey! Would you like to give us your opinion?