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[Fixed ✅] Missing Rescue Buddies Rewards
Comments
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Welcome to Soda Community @melissah76
Sorry about this!
Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.If that doesn’t work please contact King Player Support. If you happen to play on a mobile device or Windows app, you can contact directly from the device:
- click on the blue gear
- click on question mark
- click on “technical and connection issues”
- click on “thanks for reaching out”
- scroll down to “contact us” select topic “events or features issues” subtopic “I didn’t receive my reward”
If you don’t play on Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, 👉 here is how to find it.
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I can not get my award from rescue buddies. Please help ne with this.
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Hi there @Poppy1234 and thanks for reporting this!
The studio is aware of this issue and are currently looking into it, if you can let us know your Player ID I can send it to them for them to look at as well!
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It just flashes back to the rewards
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The bubble buddies
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Rescue Buddies not giving me a reward
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Welcome to Soda Community @Djhowarth
I am sorry about this. The Studio is aware and is already investigating the cause.
Could you please provide me with your Game ID? This can be super helpful for the Studio to investigate the cause. I will also forward your screenshots. HERE is how to find your Game ID.
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Welcome to Soda Community @Djhowarth
I already answered you in your other thread here so this one will be closed 🙂
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didn’t get my reward after winning rescue buddies 😭 ID 1487653166
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Thanks,I’ll pass it on!
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