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Orange button doesn’t work. Blue button blinks saying “Log in with Facebook” but that doesn't work.

CAB
CAB Posts: 3

Level 1
in Support

Want to log in with my Kingdom Account. When I choose Orange button nothing happens but blue button blinks. If I hit it I get reply that I can’t log in with Facebook - which I don’t want to do. I want my Kingdom friends back to send lives to and receive lives from. What an I do to get back logged in with Kingdom without losing my levels?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,312

    Hi CAB, I think we have a new glitch.  I need to know if you are playing the game on Windows 10 because two people have reported the box popping up to sign in with Facebook and both were playing on Windows 10.  Please confirm that this is where you are playing it because I might have to report this as a glitch when they come back in on Monday.

  • Valerie_Logwood
    Valerie_Logwood Posts: 0

    Newbie

    Hi CAB, I think we have a new glitch.  I need to know if you are playing the game on Windows 10 because two people have reported the box popping up to sign in with Facebook and both were playing on Windows 10.  Please confirm that this is where you are playing it because I might have to report this as a glitch when they come back in on Monday.

    I am also having this problem playing on Windows 10
  • CAB
    CAB Posts: 3

    Level 1

    I’m playing game on IPad Pro - not Windows. Still have problem. Can’t use orange button - blue box just pops up to sign in with Facebook.

  • chickenbutt
    chickenbutt Posts: 3

    Level 1

    same thing happens to me, im on android, click the orange king.com button and nothing happens, when i click log in with facebook it says unable to connect

  • _Elsa_
    _Elsa_ Posts: 37,312

    Thanks for this information.  I will pass it along to a King Admin tomorrow morning when she is back in the office and she will have the studio check it out.

  • Doreen_Joyce
    Doreen_Joyce Posts: 4

    Level 1

    I have had the same problem for the last 2 days as well and I am on windows 10 

  • _Elsa_
    _Elsa_ Posts: 37,312

    Hey guys, the studio is aware of this and they are trying to resolve it now.

  • [Deleted User]
    [Deleted User] Posts: 3

    Level 1
    edited January 2019
    I accidentally logged out of Facebook at the game. Now the Facebook blue button blinks and Orange king button doesn’t do anything. The game is active in my Facebook. Then, if I go to the map section it says there’s no internet connection. This is on iPad Pro.  It works on my iPhone.
  • CAB
    CAB Posts: 3

    Level 1
    I have had the same problem which I reported last October with my iPad Pro. Facebook blue button blinks and Orange king button doesn’t do anything. It also works on my iPhone. Exact same problem as yellow rose.

Hey! Would you like to give us your opinion?

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