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still charging debit and not candy crush gift cards?
tenaya2295
Posts: 4
Level 1
in Discussions
hello, i actually loaded 2 $25 candy crush gift cards but it looks like my debit card keeps being charged and not the gift cards. hoping that you can look into and please let me know. thanks so much.
sincerely,tenaya
Sent from my iPhone
1
Comments
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Hello @tenaya2295
Please visit the guide how to redeem gift cards: ➡️ FAQ Gift Cards
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hi yosca, thanks for getting back to me. yes, that’s what i did, went through the king store and entered the cards and pins, however it appears that i keep being charged with my debit card and not the gift cards, so i’m not sure. can you please look into?
really appreciate,
tenaya
1 -
Hi again @tenaya2295
The Community is unable to view personal information. It is best to contact King Player Support by using this link:
➡️ Contact us
Select the correct game, topic “Purchase issues” subtopic “I have a query or issue regarding my gift card”
Hope this helps 🙂
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okay, thank you so much for your help. take care
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