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Video rewards

MHeather
MHeather Posts: 11

Level 2

I have watched countless videos and a lot of times I don't get the reward and the game freezes. Why? My cache is clear, memory good and game is up to date

Comments

  • Yosca
    Yosca Posts: 17,870

    I am sorry to hear this @MHeather

    Just make sure, when watching the ads, you're not closing the ad before it finishes as that causes the game app to freeze sometimes.

    Furthermore, you could report the ads to King by using this link. 🙂 Select topic “ads” - subtopic “I didn’t receive my reward”

  • carolpate58
    carolpate58 Posts: 3

    Level 1

    I no longer get videos so I can have a reward.

  • Marytriplett
    Marytriplett Posts: 5

    Level 2

    Right after I updated the app the same thing happened to me

  • Marytriplett
    Marytriplett Posts: 5

    Level 2

    Same thing happened to me after I did the update

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