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já paguei três vezes no pix e não recebo minha compra
Well that is odd @cybeleamado13 I don’t have more info about Pix purchases 🤔, and in that case I recommend you to contact King Player Support.
Community does not deal with purchase issues because the query includes your personal details! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID
Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)
Good luck! 🍀
MAs não foi de terceiros . É dentro do próprio aplicativo na hora q estamos jogando. Eu pagava via cartão e agora a forma lá é pix. Eu recebo email inclusive informando que eu paguei
Welcome to Soda Community @cybeleamado13
I am sorry about the purchase! King is currently unable to process purchases made through third-party payment methods like PIX.
There is more info in this guide: ➡️ Pix payments
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Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
