🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
(Solved) "I cannot change my profile picture in the game"🤳
Hi Soda Community!
If you have recently accessed your player profile in the game, you might have noticed that you don’t have the option to change your profile picture anymore when you’re connected to your King account.
The reason is that Candy Crush Soda Saga team made some changes- those were necessary to ensure that the content we create for you continues to be of the highest quality.
We understand you might be disappointed by this change, but rest assured, everything we do is to make Candy Crush Soda Saga even better and even more enjoyable for you.
You can share your feedback about this change here below- we'll share it with the Soda team!
Comments
-
Hello @helen200882 and welcome to Soda community 😀
If you save your game progress through Facebook then you'd need to change the picture on your Facebook profile on Facebook platform.
When the game will reconnect, it'll be able to retrieve the update picture from your FB account
Hope it helps
-
I cannot change my profile picture anymore, but it is very great. I am very glad I have this changes.
Because as your explanation, 'those were necessary to ensure that the content we create for you continues to be of the highest quality' and '"everything we do is to make Candy Crush Soda Saga even better and even more enjoyable for you'"
But when I have updated my game to the latest version recently, I can change my profile picture again. This means my Soda cannot continue to be of the highest quality, this update make it not even better and not even more enjoyable for me.
I cannot obtain my prize today (27th May) after winning the Kimmy's candy hunt. I don't want to change my profile picture. I want the rewards I deserve.
-
Hi there, this is due to the App Tracking feature on iOS. To sort this you will have to do the following:
- Go to the app settings
- Turn on "App Tracking" for Soda
- Go to the game and log out
- Log back in again
- Restart the game
Then it should work as per usual for you.
Regarding the profile pictures, the new system that is in place for this is being tested with various players - it could be that you moved between these groups and you'll be added to the other one when it's more stable again. I hope you have a nice day!
-
