Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
Hmm, I haven’t seen other reports 🤔 Are you playing the game on more than one device?
Let’s try to clear cache, not data that will delete your boosters!
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
If the candy on your leaderboard still isn't collected, please let me know what device you're playing the game on. Make and model please. What is your Player ID?