Need a Helping Hand? 💭
Got a game question or need help? This is the place to ask!
I don’t have an issue, so please play new levels, check if you have to collect striped candy. If they are not counted please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates, clear cache (not data!) and ensure you have at least 2GB free memory storage to run the game smoothly.
*Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
*Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data