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When I purchase a coin by QR code its not get in to my account?
And Why I can not use it when I'm in a game?
Hello @Pal4287nl
I am very sorry about your purchase issue đ. Regarding store unavailable, please try the following:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.Â
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataâď¸)
âââââ in iOS: go to settings - tap on Safari - tap on Clear history and website data
Regarding the purchase, please click the link below how to get a refund or your purchase corrected:
Hi Soda fans! đ Some players have reported seeing a profile picture they didnât choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatâs happening? You may see a profile picture that isnât yours You might not be able to change your avatar right now đĄ Good to know: ThisâŚ
đ¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! đ đ How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andâŚ
