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Why does this response keep popping up instead of letting me continue with my game?
Hi there @aroberson04
Sorry to hear you have this problem with an add. Please try the following:
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.
Updates: Make sure you have the latest game and device updates
Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.
Connection: Try to connect to a WiFi connection instead of using cellular data
Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)
————— in iOS: go to settings - tap on Safari - tap on Clear history and website data
this is so aggravating!
Currently in Soda there's a test where replaying older levels in not available, and golden pins are not active - to have players focus more forward on progress than going back. For more information read this thread: Feel free to leave your feedback for this test either in this thread or the Discussion thread linked.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
