Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
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Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Fxxxxng ad

We've been playing since 2016. This one ad keeps showing that when you click on the X the whole game closes. Thats what Im reporting. Been playing for 8yrs, no problem. Always generous with bonuses. BUT THERE'S THIS ONE AD SAYING "RELAX IN HIROSHIMA, JAPAN AIRLINES" When you click the X after the ad loads, the game closes right away! Tried to click anywhere on the vid the same happens! I've lost alot of lives trying to figure out but nothing happened. Waited 3mins after the ad finish still the same. I'm sure im not the only one pissed with that ad

Accepted answers

All comments

Sorry to hear you have this problem with an add. Please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

If that doesn't help you can report the ad to the advertising team. Scroll down the page, click contact us.

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Accepted answers

All comments

Sorry to hear you have this problem with an add. Please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

If that doesn't help you can report the ad to the advertising team. Scroll down the page, click contact us.

Not getting podium bonus
Yet again I didn't get my bonus after being on podium for 3 weeks in a row. I have a picture from yesterday when the clock was at 0 time left and it shows me on podium and having the prior 2 weeks podium finishes lit...please fix this
Bake a Cake
Can anyone help? My Bake a Cake shows a "claim", but when I tap on it, it goes nowhere. I've tried signing out, signing back in. Don't know what is wrong. Just want to play.
Level 18418
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Candy Hunt
The last 3 games the candy hunt is not recording my blue square. I rebooted and its still not working Thank you Linda Meyer
5 déplacements supplémentaires
je n’ai plus les 5 déplacements suppl

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Recent Announcements

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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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