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I'm on level 6886 and for several levels my boosters have been locked and whe. I win boosters they don't unlock
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still nothing eh?
So sorry to hear that @Anni67 If you received an automated response, please reply back to that email and an agent will be in touch with you. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)
Danke für das Feedback.
Habe sie schon angeschrieben.Sie haben sich sehr bemüht am Anfang.Alles hat nichts geholfen.
Jetzt bekomme ich, auf meine Frage wie es denn jetzt weiter geht, keine Antwort mehr.
Ätzend ,ich glaube die wissen selbst nicht weiter!🤔 😭😱
Hello @Anni67
I’m sorry but we don’t have an update. You need to contact Player Support for help. Click this link: ➡️ https://soporto.king.com/contact Select topic: “Bugs or Technical issues” Subtopic: “I have a bug with a level”. Describe your complaint and mention your Player ID. How to find your user ID on Soda app: here
How to find your user ID on Facebook site: here
Was neues????
Wann hört das endlich auf??????
This problem has been reported many times. We have asked about the locked booster's as of right now the studio is looking into the problem in the meantime you can contact support for help
https://soporto.king.com/contact
Not a word from king... Still all locked boosters this is the 2nd cake I've helped bake and all my claimed prizes just went into the air I guess. The only feedback I get is in here and all that says is …it's a game glitch be patient. If that were true wouldn't everyone have this problem? I think not
any updates?
still nothing?
Trying to be patient but I've lost so many boosters because of this problem and these hard levels are becoming impossible!! So everyone is without boosters right now ???
Hi all I just heard the studio is aware of this problem and is looking into a fix. So hopefully it will be resolved soon. I know it's frustrating but please be patient while they find a fix for this. As always your feedback is appreciated and always welcomed ❤️
just registered to comment we are facing the same issue now for many stages with boosters locked
Android and ID is 6613384525
Sorry I'm on an android and my ID is 6613384525
Android , candy crush soda
Hi please mention your game I'd and device Os version
This is what I see for like 7 or more levels now....
dito…bei mir ist dasselbe Problem.
ich dachte, ich wäre die einzige
Never delete and reinstall your game, if you have boosters. Doing that deletes them. Only gold is saved. Boosters are saved in your device's memory, so removing game removes boosters. So your previous boosters are likely gone.
Why you don't get new I don't know.
I have a vague memory of trying this once too, so maybe there's a line of levels where you are to do them without boosters.
Otherwise I suggest doing the Contact Us and report a technical issue.
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