Locked boosters

tgarin01 · August 25

I'm on level 6886 and for several levels my boosters have been locked and whe. I win boosters they don't unlock

Palash_Sarma · August 25

https://community.king.com/en/candy-crush-soda-saga/discussion/465622/locked-boosters

Hi Welcome to the Sweet Soda Community

Did you check latest version of your game and device software update?

Can you please share screenshot of your locked booster?

tgarin01 · August 26

Screenshot_20240825-232124.png

This is what it's looked like for quite a few levels and I've won contests and cake prizes and nothing shows up! I just recently tried tto uninstall and install and still no boosters I'm highly upset

DanishWolf · August 26

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3144267#Comment_3144267

Never delete and reinstall your game, if you have boosters. Doing that deletes them. Only gold is saved. Boosters are saved in your device's memory, so removing game removes boosters. So your previous boosters are likely gone.

Why you don't get new I don't know.

I have a vague memory of trying this once too, so maybe there's a line of levels where you are to do them without boosters.

Otherwise I suggest doing the Contact Us and report a technical issue.