candy crush soda

Question

Last week my candy crush soda will not completely download.  It starts then stop abt halfway in.  I have rebooted my pc and am using windows 11.  Anyone having the same issue?

Thanks

Karen

Princess_Jessica · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/466045/candy-crush-soda

First you can try these steps if they don't help then go to second steps 😊

Sorry to hear you have this problem with an add. Please try the following:

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

If these steps do not help try to find info in the steps below 😍

First, sign in to your Microsoft account. Next, work through these possible solutions in the order presented.

* Check for updates
* Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows.
* Check for updates
* Troubleshoot games.

If you're having issues installing a game, see Troubleshoot game installations on Windows.
* Repair or reset your apps.

See Repair or Remove programs in Windows.
* Open Microsoft Store

Please try these steps and get back to me if it doesn't help 🤗