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helloI bought today at about 19.30 a help package for DKK 89, I got the gold bars but not the one-hour booster and other things that are included in the offer
I’m sorry about the purchase issue @mcnmcn
Community cannot deal with purchase issues because the query includes your personal details, but Player Support can! If you happen to play on a mobile device or Windows app, you can contact directly from the device. That way Player Support will automatically get your purchase history and transactions. All you need to do is:
- Tap on the blue gear
- Tap on the ? mark
- Tap on “My Purchases“
- Choose and tap on a topic that is closest to your question/issue
- Scroll down to the bottom and tap on "Contact Us"
If you don’t play on mobile or Windows app, please contact Player Support Team 👉 here Describe briefly your complaint, and don’t forget to mention your Game ID, Check 👉 here how to find your Player ID
Note: You might receive an automated response so please reply back to this email, and an agent will be in touch. It can take up to 72 hours before you receive an answer. (If you have not heard from them within 3 days, send a reply to the same email you have received)
Hi Welcome to the King Community
Please check this page purchase related information here
Please mail here if you not received all boosters mention your game I'd and if you need you can share purchase receipt subtopic purchase and gold bars, please click
Contact us
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J’ai acheter UNE fois des lingots et depuis je n’ai plus accès aux déplacements supplémentaires !!! Je suis une très ancienne joueuse et j’apprécierai de retrouver mes 5 déplacements. Merci par avance.
Why after help bake the cake it is saying I didn't help???? This ticks me off because I spent bars releasing the team and passing several levels!!
Hi, I’m getting an error message when trying to play an ad: “Ad interrupted”. The ad never started to play and I didn’t touch the screen, ie., try to exit early. This message pops up immediately after I hit the play button for an ad and has been happening on and off tonight. So, no boosters. It’s very frustrating. Are you…
I was playing pretty regular. Never bought anything, so I decided to buy something and now you put me on a higher level. I am done. I will not be buying anything and I will not be playing much. No fun anymore. So long. Sheila
I want to know when you going to put back the main menu of candy back candy crush soda? Because candy crush saga has brought back their main menu screen From courtney1990
Hi Soda fans! 💜 Some players have reported seeing a profile picture they didn’t choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. What’s happening? You may see a profile picture that isn’t yours You might not be able to change your avatar right now 💡 Good to know: This…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
