Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
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Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Where are my bonuses

I've been playing CandyCrushSoda on my Kindle Fire for years and years.

I had to return my kindle to factory settings. I've started to try and play the game again but ALL of my bonuses and I've gone back to level 35…..I was on level 4000+, can you help and possibly quickly?

Jann

xxx

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Bonjour, je n’ai plus jamais de récompense et les évènements spéciaux non plus, je ne peux plus faire le gâteau, ça m’indique : bientôt disponible mais ça fait presque 1 an que je n’ai rien.

Je suis sur PC Windows 11

Welcome to Soda Community @Jann13

I am sorry to hear you had to return your device to factory setting 😕 As a result, your Boosters Extra Lives, and Extra Moves have been deleted as they are not saved on King’s servers; they are saved locally on the device in which you received them.

Regarding your progress, please visit the guides below how to get your progress back:

➡️ How to get your progress restored

➡️ More articles on the game progress in Help Center

Hope this helps 🍀

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Welcome to Soda Community @Jann13

I am sorry to hear you had to return your device to factory setting 😕 As a result, your Boosters Extra Lives, and Extra Moves have been deleted as they are not saved on King’s servers; they are saved locally on the device in which you received them.

Regarding your progress, please visit the guides below how to get your progress back:

➡️ How to get your progress restored

➡️ More articles on the game progress in Help Center

Hope this helps 🍀

Bonjour, je n’ai plus jamais de récompense et les évènements spéciaux non plus, je ne peux plus faire le gâteau, ça m’indique : bientôt disponible mais ça fait presque 1 an que je n’ai rien.

Je suis sur PC Windows 11

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I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
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